A Telemarketing center is a central place or
network of places where customer and other telephone calls are
handled by an enterprise. Typically, a telemarketing center has the
ability to handle a considerable volume of calls at the same time,
to screen calls and forward them to someone qualified to handle
them, and to log calls.
Telemarketing Centers are used by mail-order catalog organizations,
telemarketing companies, computer product help desks, and any large
enterprise that uses the telephone to sell or service products and
services.
Daemon Information Systems
Content Management, Data Processing / Management, Data Conversion,
e-publishing
Ahmedabad' India
Self Funded
10
Serving clients in USA, Portugal, Germany, Africa and Middle East
Daksh eServices Pvt. Ltd.
Email Support, Chat Support, Inbound / Outbound voice, Outbound
Collections and Telemarketing Support, Knowledge Management
New Delhi (NCR), Mumbai
CDC Capital Partners UK [$2.3m], General Atlantic Partners [$20],
Citigroup [$3m] 5000 Intuit, Bigstep, Yahoo, Amazon, PayPal /
Customer Interaction
Daksha Info Services Pvt. Ltd
Accounting, Animation
RT Nagar, Bangalore
Self
50
US based Accounting Associations.
Data Entry India
Data Processing / Management, Data Capture & Processing, Data
Conversion, Data Entry, Data Digitization, Data Mining
Ahmedabad Private
100
US, Canada, Europe & Australia.
Data Point Computer Services
Data Capture & Processing, Accounting & Finance, Document
Management, XML Tagging, Banking, Process Outsourcing
Vadodara
Self Financed
50
Datamatics Technologies Limited
Content Management, Accounting & Finance, Document Management,
e-publishing, Transaction Processing, Accounts Receivable / Payable
/ Reconciliation, Health Care, Tax Forms
Mumbai, Chennai, US, UK, Germany
2250
Leading Fortune 500 Companies
DCS BPO Private Limited
Form processing, Claims Processing, Data Capture & Processing,
e-publishing
Chennai
Self funded
800
India, US & UK based Clients
DeftPro Solutions Private Limited
Accounting, Transaction Processing, Process Outsourcing, Tax
Management
Chennai
Private
10
US Based CPA firms
Delta Services India Pvt. Ltd.
Data Digitization, Insurance, Banking, Finance, Payroll, Staffing
Solutions and Training
Mumbai
Self Funded
400
Descon Soft
Document Management, CAD/GIS
Kolkota
Partnered with TeleSynergy Research Inc.
50
Chunghwa Telecom
Destiny Infotek Limited Data Processing / Management, Business
Transcription Services, Medical Transcriptions, Data Conversion,
Data Entry
Kolkata
Self
80
Major hospitals and medical clinics, Independent Doctors in the USA
Dhooran Conversion Solutions & Services
Data Capture & Processing, Medical Transcriptions, Data Conversion,
Data Entry
Erode
Self
30
TTS Chennai, BNB Bangalore
Digital Compusoft Inc
Medical Transcriptions, Document Management, Healthcare Billing
Services
Piscataway, New Jersrey, Vadodara
Self funded
55
More than 150 Medical offices in New York, New Jersey, Florida,
Illinois and Tennessee.
Digital Infosoft India (P) Ltd.
Form processing, Data Conversion, Data Entry, Data Digitization,
Document Imaging
Jaipur
Self
200
Disha Online Pvt. Ltd.
Data Conversion, Data Entry, Outsourcing consulting
Chhattisgarh
85
Staff Selection Commission, Electricity / Power Corporations,
Taxation, Mining, Excise & Customs, Transports
DPS Technologies India Pvt. Ltd.
Data Capture & Processing, Insurance Claims Processing, Credit Card
Processing, Data Conversion, Data Digitization, Transaction
Processing
Kolkata, New Delhi, Siliguri, USA, London Private
600
Clients based in USA, UK, Australia, Philippines.
DreaMarT Interactive
eLearning, Animation
Bangalore
Self 10
MNC's & SME's
Dukestar Technologies Pvt Ltd
Form processing, Data Processing / Management, Accounting & Finance,
Credit Card Processing, Data Mining, Engineering Services
Pune
VC funding
300
Engineering companies- GIS,CAD & Mechanical, Universities- E-books,
CPA USA- e accounting, Motion pictures-Films restorations
E Value Serve
Data Capture & Processing, Market Research, Research, Telecom
Sector, Business Research For Banking Industry, Outsourcing
consulting
Gurgaon
500
Spread across North America, Europe and Asia
e4e
Chat Support, Network and Security Management Bangalore -
Earnest John Technologies Limited Accounting, Accounting & Finance,
Accounts Receivable / Payable / Reconciliation, Payroll, Tax Forms,
Tax Management
Mumbai
Self
30
Providing services to US and UK clients
Ebix-India
Tele-Marketing, Insurance Claims Processing, Email Support, Chat
Support, Accounting & Finance, Inbound / Outbound voice, B2B Lead
Generation, Knowledge Management, Insurance, Banking
NASDAQ
500
Leading US, UK and Canadian Companies ( Insurance , Reinsurance,
Banks, Financial Institutions)
Echo Outsourcing
Payroll, Recruitment Services
Chennai
Self
40
Sun Microsystems, Cisco, SLAC, Lockheed
EffiQ e-Services Pvt. Ltd.
Data Digitization, OCR Services, XML Tagging, e-publishing,
Transaction Processing, Language Services (Translation)
Pune
Self Funded
60
Eurpean large publishing houses.
eFunds Corporation
Accounting, Contact Center, Transaction Processing
Chennai, Mumbai, Gurgaon
NYSE
6,000
Fortune 500 and FTSE 100 companies
EggFirst
Advertising design, Offshore Advertising Design
Mumbai
Self Funded 25
US & UK clients
Elsoft Technologies Pvt. Ltd.
Form processing, Healthcare BPO and Collections, Data Capture &
Processing, Medical Transcriptions, OCR Services, XML Tagging
Bangalore
Self
200
TTK Health Care Services Ltd., Nextlinx, Hindustan Lever Ltd., ING
Vysya Bank, Bharat Electronics Ltd., MacMillan India Limited, Canara
Bank, Impelsys
eMR Technology Ventures (P) Ltd.
Claims Processing, Data Capture & Processing, Credit Card
Processing, Accounts Receivable / Payable / Reconciliation,
Healthcare Claims Processing, Adjudication of Claims
Gurgaon
Private, Corporate & non-resident investors
600
Leading US based Clearing houses, Third party administrators & a
fortune 100 financial corporation.
End-End Software (Asia Pacific) Pte Ltd
SLA Monitoring, Application Performance Monitoring
Singapore
Self funded
15
Worldwide 50
Ephinay (Formerly AcFin)
Transaction Processing, Accounts Receivable / Payable /
Reconciliation
Gurgaon
ChrysCapital
Epicentre Technologies
Email Support, Chat Support, Interactive Voice Response, Fax
Response
Mumbai
EpiSource Pvt Ltd
Accounting & Finance, e-publishing, Healthcare Billing Services,
Medical Coding Services, Offshore Advisory services, Engineering
Services
Chennai
Self
50
Epitome enterprises
Eric Marlon Consulting Healthcare BPO and Collections, Healthcare
Billing Services
Mumbai Pvt. Ltd.
25
U.S.
Espire Infolabs
Data Capture & Processing, Medical Transcriptions, Inbound /
Outbound voice, Data Conversion, Finance, Telecom Sector, Helpdesk
Services
New Delhi, USA, UK, Australia
750
IndyMac Bank
ExcellenceTech (An Enterprise by Kariwala Industries Ltd.)
Accounting & Finance, Medical Transcriptions, Transaction
Processing, Accounts Receivable / Payable / Reconciliation, Payroll,
Tax Forms
Calcutta
Self
85
CPA firms and Small and medium business enterprises
ExlService Holdings, Inc.
Technical Support / IT Helpdesk, Accounting & Finance, Insurance,
Banking, Collection Services, Process Consulting, Sarbanes Oxley
Consulting
Noida (3), Pune
Oak Hill Capital Partners LP (Oak Hill), Financial Technology
Ventures, Aviva Plc [$12.5m, Aug 2004] 4600 IndyMac Bank, Fortune
500 and Global 2000 clients
Extension Solutions
Form processing, Chat Support, Accounting & Finance, Benefit
Administration Services (PF/ESIC), Customer Support through Chat and
Email
Ahmedabad
Private
40
Eyecircus Studio Pvt. Ltd
Animation
Ahmedabad
Subsidary Company of Eyecircus
UK and Self Funding
15
Based in UK and USA
Telemarketing, Telemarketing Industry, Tele services, Call Center,
Call Center Prospects, Telemarketing Consultant, Services, Product.
It's not easy to decide whether to build your own telemarketing
department or use an outsource provider. You may be ready to set up
your own in-house center; you may need to hire a telemarketing
consultant, or you may prefer to outsource. |